At Baby Grand, we are committed to maintaining the privacy of our customers. We do not disclose our customers' information to third parties, other than when order details are processed as part of the order fulfilment. We do not hold your credit or debit card details on the website, or on our customer database.

We may occasionally use some of your details to keep you informed of forthcoming special offers and promotions available through our website. You may unsubscribe from any of our mailing list services at any time.

Please refer to our Privacy Policy for further details.

'Cookies' are used on this site to keep track of the contents of your shopping cart and to temporarily store shopping details. Cookies are also used when registered users log in. You can turn off cookies within your web browser by going to Tools > Internet Options > Privacy and selecting to block cookies. If you turn off cookies, you may be unable to place orders or benefit from other features that use cookies.

All credit and debit card transactions are processed through an external website called Paypal, which encrypts your card details in a secure host environment. Baby Grand do not handle your credit or debit card details at any point of a transaction.

For more information please visit

When accessing Paypal, the address bar on your browser will change from http:// to https://. You will also see a padlock or unbroken key symbol in the bottom bar of your web browser, which indicates that you are viewing a secure web page. Some computers may prevent this secure connection.

We take all reasonable care to keep the details of your order secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing, or ordering from, our website.